IT Job Descriptions

The job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® are all in a standard format and are PDF, WORD 2003, and WORD 2007 formats.

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IT Salary Survey

The IT Salary Survey draws on data collected throughout the year by extensive interviews,  internet-based survey data, and survey forms completed by businesses throughout the United States and Canada. 

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Disaster Recovery Plan Template

Disaster Recovery Plan Template


Business Continuity Planning


Sarbanes - Oxley, ISO 27000 (27001 & 27002)
PCI, & HIPAA Compliant

Order Disaster Recovery Plan TemplateDownload Selected Pages

This Disaster Recovery Plan and Business Continuity Template can be used for any size of enterprise. The Disaster Recovery Planning template and supporting material have been updated to be Sarbanes-Oxley and HIPAA compliant.  The DRP Template comes as a Word document and includes:

  • Disaster Recovery Plan and Business Continuity Template
  • Business and IT Impact Analysis Questionnaire
  • Work Plan
  • Disaster Recovery / Business Continuity Audit Program
  • Pandemic Planning Check List

New are:

  • Compliance with the new ISO 27000 (27001 and 27002), Sarbanes-Oxley, PCI-DSS and HIPAA standards
  • Web Site Disaster Recovery Planning Form
  • Department Disaster Recovery Activation Workbook
    • Quick Reference Guide
    • Team Alert List (Form)
    • Disaster Recovery Plan and Business Continuity  Team Responsibilities
    • Disaster Recovery Plan and Business Continuity  Team Checklist
    • Critical Functions Definition
    • Normal Business Hour Response Procedures
    • After Hours Response Procedures
    • Disaster Recovery Plan and Business Continuity Location(s) Definition
    • Disaster Recovery Plan and Business Continuity Recovery Procedures
    • Notification Procedures
    • Notification Call List (Form)
  • Updated Business and IT Impact Analysis Questionnaire
  • Vendor Disaster Recovery Questionnaire
  • Vendor Phone List Form Updated
  • Key Customer Notification Form
  • Critical Resources to be Retrieved Form
  • Business Continuity Off-Site Materials Form
The premium edition contains 15 full job descriptions. They are:

  • Chief Information Officer
  • Chief Security Officer
  • Chief Compliance Officer
  • VP Strategy and Architecture
  • Director Disaster Recovery and Business Continuity
  • Director e-Commerce
  • Manager Disaster Recovery
  • Manager Disaster Recovery and Business Continuity
  • Disaster Recovery Coordinator
  • Disaster Recovery - Special Projects Supervisor
  • Manager Database
  • Capacity Planning Supervisor
  • Manager Media Library Support
  • Manager Site Management
  • Pandemic Coordinator

The DRP template is over 200 pages and includes everything needed to customize the Disaster Recovery Plan to fit your specific requirement.  The electronic document includes proven written text and examples for the following major sections of a disaster recovery plan:

  • Plan Introduction
  • Business Impact Analysis - including a sample impact matrix
  • DRP Organization Responsibilities pre and post disaster - drp checklist
  • Backup Strategy for Data Centers, Departmental File Servers, Wireless Network servers, Data at Outsourced Sites, Desktops (In office and "at home"), Laptops and PDA's.
  • Recovery Strategy including approach, escalation plan process and decision points
  • Disaster Recovery Procedures in a check list format
  • Plan Administration Process
  • Technical Appendix including definition of necessary phone numbers and contact points
  • Job Descriptions (each 3 pages long) for:
    • Disaster Recovery Manager
    • Manager Disaster Recovery and Business Continuity
    • Pandemic Coordinator
  • Work Plan to modify and implement the template.  Included is a list of deliverables for each task. (Risk Assessment and Vulnerability Assessment)

There is a extensive section that show how a full test of the DRP can be conducted.  It includes

  • Disaster Recovery Manager Responsibilities
  • Distribution of the Disaster Recovery Plan
  • Maintenance of the Business Impact Analysis
  • Training of the Disaster Recovery Team
  • Testing of the Disaster Recovery Plan
  • Evaluation of the Disaster Recovery Plan Tests
  • Maintenance of the Disaster Recovery Plan

Click on the link below to get the Disaster Recovery Plan and Business Continuity sample pages now and make it a part of your disaster recovery toolkit.

Order Disaster Recovery Plan TemplateDownload Selected Pages


This template is not for resale or re-distribution

 


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Disaster Planning - Business Continuity News


Simple Disaster Planning Activities

Creating a disaster recovery plan  is a complex task; however there are a number of basic steps that you can follow to start thre process

  • Prepare your systems, processes, and people for an organized response to disaster when it strikes.
  • Identify critical IT systems and develop a long-range strategy.
  • Select and train your disaster recovery team.
  • Conduct a Business Impact Analysis.
  • Determine risks to your business from natural or human-made causes.
  • Get management support.
  • Create appropriate plan documents.
  • Test your plan.
- more info


Disaster Plan & Business Continuity Infrastructure

IT Infrastructure, Strategy, & Charter TemplateThe key technology elements of a Disaster Recovery Plan and Business Continuity Plan (DRP/BCP) infrastructure are the primary data center, a remote site that duplicates the resources in that primary location and the method used to get files (master and transaction) between the two sites - such as high-bandwidth network connections. The best DRP/BCP strategies follow a "redundant every-thing" philosophy throughout the data center. Multiple mainframes and servers should run in the production and backup data facilities. Then, if a component in the production system encounters problems, it immediately fails over to the local backup as a first line of defense.

Power supplies and communication links are one of the most critical components in a DRP/BCP strategy.

Disaster Recovery Template Sarbanes OxleySecurity Template  Sarbanes OxleyDisaster Planning AuditMetrics Internet IT

- more info


White House email system down for a day

High tech White House falls down when its email disaster plan does not work.

The White House Press Secretary Robert Gibbs announced at a 1:45 p.m. press briefing  that he was unable to send out the customary week-ahead memo as the White House e-mail system was "not working so well." D.C. reporters got their next e-mail from the White House around 8:30 the following morning indicating that the outage lasted most of a day.

- more info


How to calculate the cost of downtime

One overlooked truth is that downtime costs accelerate in a non-linear fashion every hour. If a system fails for five minutes, the costs are fairly low because manual methods (paper and pencil) of making records or communicating by telephone instead of e-mails can suffice to conduct business. Over an extended period, however, the volume of work overwhelms the manual processes. Yet some businesses -  such as Amazon or e-Bay - cannot run at all on manual processes. Business and financial operations increasingly deteriorate, and the rate of dollar losses grows - sometimes to the point of fatally damaging the business.

 

In addition, when assessing the financial impact of downtime, you need to consider factors such as potential lost revenue, reductions in worker productivity, and damaged market reputation. In some cases, downtime can even reduce shareholder confidence, which can create unnecessary and unplanned costs. Financial analysts and accountants at your company can help you come up with the factors at your company that are affected by downtime and contribute to its costs.

- more info


Disaster Planning Considerations

Disaster AuditMany enterprises have taken a segmented approach to Business Continuity and Availability, adding point technology and reactive services to address disaster recovery. This approach can be very complex, time-consuming and costly. The task becomes much easier when a single vendor takes responsibility for architecting, implementing, testing and supporting the solution.

Disaster PlanningThere is an increase in the number of companies and organizations requiring 24 x 365 days of IT uptime. In fact, ESG research indicates that 36% of enterprises indicate they will incur significant revenue loss or other adverse business impact if they have even an hour or less of downtime on their mission-critical applications. Almost 15% indicate they cannot tolerate any downtime.1 In the past, this type of business demand was only consigned to a relatively small group. However, many more organizations of all sizes, in all industries and located across the globe, now require applications to be running and data to be always available. The needs of these organizations go far beyond simply recovery, requiring an environment that maintains business continuity during and immediately after a disaster. To make it more interesting, the number and types of applications that require this level of protection is very diverse.

- more info


Many Businesses Fail After a Disaster

Disaster Recovery Planning TemplateBusinesses' reliance on IT systems and digital data has never been greater. The 2007 Best's Underwriting Guide found that only 6% of companies that suffer catastrophic data loss survive while 43% never reopen and 51% close within 2 years of the disaster. Best's Underwriting Guide 2007 also found that 93% of the companies that did not have their data backed up in the event of a disaster went out of business. An analysis of SMBs' prioritization of disaster recovery, backup and high availability for 2008 shows that businesses understand the risks to their business and the value of protection. However, many organizations still think that backup is a sufficient disaster recovery plan. However, mid-sized enterprises are at the most risk to disaster and are more likely to rely strictly on backup as a disaster recovery plan.

The needs and resources of mid-market firms are unique. Midsized companies must work with limited finances infrastructure and human resources. Robust disaster recovery used to be affordable and manageable only by large enterprises. Mid-sized enterprises relied more on backup than on a formal disaster recovery plan. As businesses' reliance on IT has grown, backup has increasingly shown its weaknesses. However, the introduction and maturation of several key technologies, such as virtualization, have brought affordable and easily implementable Disaster Recovery and Business Continuity to small and mid-sized companies. SMBs do not always equate virtualization with Disaster Recovery and Business Continuity  because awareness of the many virtualization applications is just starting to grow.

- more info


Number of Mission Critical Applications Increases

More processes are "mission-critical" as up to 60% of all applications in US-based medium-to-large enterprises are considered business-critical today (including email, collaboration, and intranet applications and data). This evolution demands that more systems, in more locations, that rely on more timely and sensitive data, be covered by Disaster Recovery and Business Continuity planning, and requires that datacenter operations teams provide tier-1 application support and data protection for a growing percentage of applications. - more info